1. What materials are your t-shirts made from?
- Our t-shirts are made from 100% premium cotton, offering both comfort and durability.
2. What sizes are available for your t-shirts?
- Our t-shirts are available in sizes S, M, L, and XL.
3. How do I choose the right size?
- We recommend checking our size chart for accurate measurements. If you're between sizes, consider going up a size for a more comfortable fit.
4. Can I machine wash the t-shirts?
- Yes, our t-shirts are machine washable. We recommend washing them in cold water and tumble drying on low. Avoid using bleach to preserve the color and quality.
5. How do I place an order?
- You can place an order directly through our website by selecting your desired t-shirt, choosing the size, and adding it to your cart. Proceed to checkout to complete your purchase.
6. What payment methods do you accept?
- We accept various payment methods including credit/debit cards, bank transfers, and digital wallets.
7. Do you offer international shipping?
- Currently, we only ship within Pakistan. Stay tuned for updates on international shipping.
8. How long does delivery take?
- Delivery typically takes 3-5 business days within Pakistan. You will receive a tracking number once your order is shipped.
9. Can I return or exchange a t-shirt?
- Yes, we accept returns and exchanges within 14 days of purchase, provided the t-shirt is unworn, unwashed, and in its original condition. Please visit our Return Policy page for more details.
10. How do I contact customer support?
- You can reach our customer support team via email at [your email address] or by phone at [your phone number]. We're here to assist you with any questions or concerns.
11. Are your t-shirts suitable for sensitive skin?
- Yes, our t-shirts are made from soft, breathable cotton, which is generally gentle on the skin. However, if you have specific skin sensitivities, we recommend consulting with a healthcare professional before purchasing.
12. Do you offer discounts on bulk orders?
- Yes, we offer discounts for bulk orders. Please contact our sales team at [sales email] for more information.
13. Can I customize a t-shirt design?
- Currently, we do not offer customization services. However, we are constantly updating our collection with new designs, so stay tuned!
14. How often do you release new designs?
- We release new designs seasonally and during special occasions like Independence Day. Follow us on social media to stay updated on our latest releases.
15. What makes your t-shirts special for Independence Day?
- Our Independence Day t-shirts feature exclusive patriotic designs that celebrate the spirit of Pakistan. They are perfect for showing your national pride during Jashan-e-Azadi.
Incorrect Size Received
If you have ordered the correct size but received the wrong size, we apologize for the inconvenience. In such cases, Tee Zania will reimburse you for the incorrect item. Please follow the steps below to process your reimbursement:
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Contact Us: Notify us about the issue by emailing support.teezania@gmail.com or calling 03207883126 within 3 Days of receiving your order.
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Provide Details: Include your order number, a description of the issue, and any relevant photos showing the incorrect size received.
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Approval: Once we verify the error, we will provide you with instructions for returning the incorrect item.
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Reimbursement: After receiving and inspecting the returned item, we will process your reimbursement. You can choose to receive a refund to your original payment method or store credit.
Correct Size Sent
If the size you received matches the size you ordered, we regret to inform you that we do not offer exchanges or refunds. This policy is in place to maintain the highest quality and hygiene standards for our products.
Please make sure to consult our size guide and double-check your measurements before placing an order to ensure the best fit.
Contact Information
For any questions or concerns regarding our refund policy, please contact us:
Email: support.teezania@gmail.com
Phone: 03207883126
Thank you for shopping with Tee Zania. We appreciate your understanding and cooperation.
