Return Policy
Return Period
You have 2 days from the date of delivery to return your item.
Eligible Items
To be eligible for a return, your item must be:
- Unworn
- Unwashed
- In the same condition that you received it
- With original tags attached
Proof of Purchase
Please provide a receipt or proof of purchase when returning an item.
Condition of Returned Items
Items must be in their original condition, with tags and packaging, to be eligible for a return.
Return Process
- Initiate Return: Contact us at support.teezania@gmail.com or 03207883126 to start the return process.
- Approval: Once your return request is approved, we will provide you with a return address and instructions.
- Return Shipping: Package the item securely and send it to the provided address. Please include your receipt or proof of purchase.
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refund Process
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 business days
Non-Returnable Items
Certain types of items cannot be returned, including:
- Custom-designed T-shirts
- Gift cards
- Sale items
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support.teezania@gmail.com.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at support.teezania@gmail.com with details and photos of the damage.
Contact Information
For more information about our return policy, or if you have any questions, please contact us at:
Email: support.teezania@gmail.com
Phone: 03207883126